Kentish HR can provide a wide range of Human Resources Services to support employers and employees throughout the employment relationship from start to finish to include; recruitment, offer letters, contracts of employment, staff handbooks, induction, training, appraisals, disciplinary and grievance matters, absence management, health and wellbeing initiatives, staff questionnaires, termination of employment, CV writing and interview skills training for when staff leave the company and you want to help them move to a new role.

I have been working with Anita and Kentish HR now for several years, during this time they have supported us through many employment issues as well as help to improve our systems, so that we can better serve our customers. I cannot recommend them highly enough.

Ross Black, Financial Director

Advice Support

It is unpredictable when staff problems may occur in the workplace or you may need some immediate advice without the conversation of how much it will cost. Kentish HR can provide a retained service (for example 10 hours of advice in 1 year) which would be telephone and e-mail HR advice from Monday to Friday during working hours 09.00am until 5.00pm.

Response time would be a maximum 24 hours. If urgent, you can text/e-mail for a call/e-mail back within 2 hours. You can receive advice and template letters for simple or complex queries.

“Thanks Anita, You have been a great support to me throughout the last year and a half. Not sure how I’d have coped without.”

Susan Free, Chair of Board

Training

Business runs more smoothly if everyone is trained in their role and this will lessen HR issues.Kentish HR can provide training to Managers on a 1-1 or team basis depending on your Company’s needs. 

Topics can include managing sickness, investigations, holding disciplinary hearings, holding grievance hearings and Team Leader or Supervisor soft-skills training.

“I have worked with Anita to design and deliver Effective Team Leadership, Disciplinary/Grievance, and Managing Conflict training over 5 days in London and Kent. Anita’s training style is very engaging and feedback was excellent.”

Simon Morgan, HR Specialist

Mediation

Sometimes not everyone gets on so you can be trained how to deal with this situation or can use an Kentish HR as an external mediator. Sometimes not everyone gets on so you can be trained how to deal with this situation or can use an Kentish HR as an external mediator.

Mediation is a confidential form of dispute resolution. It involves an independent, impartial person helping two or more individuals or groups reach a solution that is acceptable to everyone. The aims of mediation are to restore and maintain the employment relationship and prevent future problems.

“Good work and well done on the mediation, much better to have a soft resolution.”

Barry Walker, CEO

Mental Health

Raise awareness in the workplace and keep doors open for dealing with staff who may appear to be suffering. Staff will have pressures in life both from within work and outside of work but when issues start to affect their work it can be good to have an impartial person to speak to who is not their line manager for fear of judgement in the workplace.

Kentish HR can provide a Mental Health First Aider to hold support meetings with staff. Meetings will provide a confidential setting and signposting where staff can go for support outside the Company where required.

“Anita deals with people’s issues and problems with an empathetic and structured approach.  I can certainly see changes in their behaviour and general attitude once they have been to see her and this has definitely been a benefit to the company.”

Alex Noble, Production Manager

Employment Tribunal

Prevention is better than cure so make sure you have good HR support in place. If you appoint Kentish HR you will have solid policies and procedures in place to help prevent staff claims.

Kentish HR will assist should you receive a claim. Kentish HR have 100% success rate at Employment Tribunal. This is testament to the attention to detail around employment law when dealing with HR matters.

“During the last few years, Anita and I worked together defeating a number of Employment Tribunal claims. In defending these claims, the employer always had the advantage using up-to-date policies and procedures, as well as being able to produce meticulous contemporaneous records, thanks to Anita’s attention to detail, organisational skills and tenacity. Anita is a very capable HR Consultant.

Tom Brennan, Senior Adviser HR & Legal

Employee’s Section

Kentish HR can provide independent support for Employees.

Are you an employee having problems at work?

Are you being treated unfairly and need someone to talk through your options with?

Do you want to take up a formal grievance with your employer?

Are you taking time off sick because you are stressed at work?

Are you leaving your job and need support with writing your CV and interview skills training?

1) You will receive a free 30 minute consultation to discuss your situation and advice can start straight away if the matter is already affecting you.

2) Free consultations are provided on a no obligation basis.

“Anita was so helpful in updating and making my CV much more attractive to employers. She really knew how to ‘sell’ my skills and experience. I managed to secure employment shortly after using my new CV. 

Thank you Anita.”

Heather O’Brien

If you would like to book a free consultation then contact me at anita@kentishhr.co.uk or call 07775 568349.